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Receptionist
Hospitality
November 30, 2026
Temporary (possibility of going permanent)
Kwantu Private Game Reserve
Job Description

Based at the reserve near Sidbury in the Eastern Cape, you will welcome guests, handle check-ins and check-outs, answer phone, email and walk-in enquiries, and keep reservations accurate. You will work closely with the reservations, guest relations and volunteer coordination teams to make sure every guest has a smooth, memorable stay.

This role suits someone who enjoys people, stays calm when it gets busy, and takes pride in getting the details right.

Duties & Responsibilties
  • Welcome guests, volunteers and visitors on arrival and give them a warm introduction to Kwantu
  • Handle check-ins and check-outs, room allocations and guest accounts
  • Answer phone, email and walk-in enquiries promptly and professionally, and take accurate messages
  • Capture and update bookings in the reservations system
  • Coordinate with housekeeping, food & beverage, rangers and volunteer coordinators on guest needs and activity schedules
  • Process payments, issue invoices and complete end-of-shift reconciliations
  • Handle guest requests and complaints, escalating to management where needed
  • Keep the reception area neat and guest information, activity times and notices up to date

If you meet the minimum criteria and believe you have the necessary experience and character to be our successful candidate please apply. Due to the many applications we receive on a daily basis, should you not hear from us within 2 weeks, kindly consider your application as unsuccessful.

Kwantu Volunteer & Adventure Experiences

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